Tag: Helpdesk

EOSC Node Slovakia Node architecture at a glance The building blocks of EOSC Node Slovakia, their public addresses and their current maturity. Helpdesk & knowledge base Helpdesk hd.eosc.sk The Zammad based helpdesk (pilot MVP) is the single point of contact of the node. How to open and follow a ticket. Helpdesk & knowledge base About this knowledge base What the knowledge base contains, how it is organised and how to search it.